WHAT WE DO.

CUSTOMER EXPERIENCE (CX) CONTENT SOLUTIONS 

Innovation doesn't just happen. Innovation is designed. 

​All of our Customer Experience (CX) Content Solutions are readily customizable and designed to address your business needs. 

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CHALLENGES CREATE INNOVATION.

We view the challenges of a digital world as game-changing opportunities for your business. We use multiple forms of innovative cross-media to design enhanced Customer Experience (CX) Content Solutions for you.

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Aesbus has been providing Customer Experience (CX) Solutions since 1989.

Rise Above
​The Status Quo

CONTENT STRATEGY

Involves plans for the creation, publication, and governance of useful, usable content. Single-source design, content development, and content management are all integral components.

CX CONTENT

Train On-Demand The Millennial Way

ONLINE TRAINING

The BYOD (bring your own device) work landscape and new multimedia technologies have opened up innovative training formats that can be tailored to the content and needs of the learners.

E-LEARNING

Keep It Short & Memorable

EXPLAINER VIDEOS

Explainer videos, in particular “whiteboard” explainer videos, are hot. Studies have shown that this style of visual communication scores high on information recall/retention. ​

FROMOTIONAL

Make It Interactive & Instructive

SIMULATIONS

Well-designed product simulations create an interactive and engaging user experience. Product simulations can be cost-effectively used as marketing, promotional, sales, or training tools. 

VIRTUAL

Get Real-Time Insight

DATA DASHBOARDS

Data visualization is at the heart of business analytics. It is the means by which we turn large amounts of complex data into understandable and insightful business intelligence for informed decision-making.

BUSINESS INTEL

Be Agile

WEB APPS

Customized business apps are designed to meet your organization's unique requirements -- making your organization more agile and customer-centric in the process. App functionality reflects your business requirements.

PRODUCTIVITY

Elevate Collaboration

WEB PORTALS

Today's Enterprise Portals can support greater numbers of people in the workplace than ever before. For the vast majority of workers, work focuses on information use, communication, and collaboration.  

CENTRALIZATION

Improve KPI Scores

Call Quality

Call-Quality evaluations can help identify KPI areas of Customer Experience Excellence and areas that need improvement, which can then be used to develop training programs for agents to improve KPI skills and performance.

PERFORMANCE