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FEATURED SOLUTION:
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Field Sales Training Support:
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WE WALK THE TALK.
SUCCESS STORIES.
KEEPING IT REAL.
Aesbus designed an interactive Web-based tablet emulator for Samsung that provided a visual guide and a "hands-on" walk-through of the tablet's top features and functions.
Behind Samsung’s successful product announcements is a slate of critical field sales training support tools for their retail channels. Samsung marketing managers of national retail channel programs are faced with the challenge of ensuring that the large network of retail channel sales teams have access to product information at announcement time.
Behind Samsung’s successful product announcements is a slate of critical field sales training support tools for their retail channels. Samsung marketing managers of national retail channel programs are faced with the challenge of ensuring that the large network of retail channel sales teams have access to product information at announcement time.
CLIENT FEEDBACK
The tablet emulator provided accurate virtual interactivity of the device features, extremely helpful to our retail channel reps and invaluable to our training programs.
And posted on our website, it allows our customers to test drive it.
Interactive Device Emulations for Channel Training
Retail channel partners in the mobile device marketplace are under immense pressure to quickly learn how to differentiate the features and benefits of new device releases to consumers.
Cost and Time Savings & Announcement Day Preparedness
Samsung provides emulators to their retail channels in place of hundreds of real devices which otherwise would require costly logistical resources and valuable time—all under the potential risk of missing critical product announcement dates.
Virtual and interactive emulators are easily delivered via web access and allow retail channel sales teams to try the most important device features. They enhance product announcement preparedness.
Virtual and interactive emulators are easily delivered via web access and allow retail channel sales teams to try the most important device features. They enhance product announcement preparedness.
Innovative & Cost-Effective FLASH Animation Design
The design and development of the tablet emulator met Samsung’s project requirements—level of user interactivity, technical accuracy, visual authenticity, and—above all— compliance with product launch date.
The GUI framework supported the visualization of the device’s features and functionality, which had to be accurate and designed to allow the retail channel sales teams to "test drive" it—giving them the flexibility to pick and choose specific device features.
The GUI framework supported the visualization of the device’s features and functionality, which had to be accurate and designed to allow the retail channel sales teams to "test drive" it—giving them the flexibility to pick and choose specific device features.
Pre/Post-Sales Customer Support & Call Avoidance
The Web-optimized tablet emulator was also posted on Samsung's website. Consumers could access the device emulator—to browse and choose specific features and learn how to use the more complex features.
An interactive device emulator provides comparable performance to an actual device, and allows users to interact with it in the same way as with the actual device.
There are many sources of avoidable calls—and therefore, many opportunities to reduce call volume. In effect, self-help device emulators serve to deflect and reduce customer support calls.
An interactive device emulator provides comparable performance to an actual device, and allows users to interact with it in the same way as with the actual device.
There are many sources of avoidable calls—and therefore, many opportunities to reduce call volume. In effect, self-help device emulators serve to deflect and reduce customer support calls.
Add innovation to your pre/post-sales customer support with
Web-based product emulations.
Web-based product emulations.